![]() The study ranked life insurance companies based on pricing, product offerings, and customer satisfaction.īecause Freedom Life only offers term life insurance, it’s fairly simple to cancel your policy. USHealth Group and Freedom Life were not included in the J.D. USHealth Group and Freedom Life Insurance Company both have an A+ (Excellent) AM Best Rating. It issues financial strength ratings (FSRs), its opinion on companies’ finances, and their ability to meet their contractual obligations. Third-Party Ratingsįor over 100 years, AM Best has been one of the best-known credit rating agencies focused on the insurance industry. A ratio above 1.0 is considered worse than average and indicates that the company received more complaints than expected. In 2021, Freedom Life’s complaint ratio was 1.16, receiving 42 complaints. ![]() The industry standard complaint ratio is 1.0. A complaint ratio is a number that reflects how many complaints were lodged about a company relative to its market share. The National Association of Insurance Commissioners collects all customer complaints about insurance companies and releases company complaint ratios. Customer service is only available Monday to Friday from 7:00 a.m. However, the availability of its representatives is limited. To contact customer support, you can email or call 1-80. You cannot get an automatic quote through the website, and Freedom Life doesn’t have tools like life insurance calculators or online chat that other companies offer. Customer Serviceįreedom Life and USHealth Group have limited online customer resources. ![]() That rider is a common endorsement offered by other insurance companies. With the Freedom Life LifeProtector plan, there is no accelerated death benefit rider for chronic or terminal illness, so there’s no way to access your benefits early if you become seriously ill. After the 10-year term expires, your beneficiaries get nothing if you die. If you pass away during those 10 years, your beneficiaries will receive a death benefit. It is a 10-year renewable insurance plan, meaning you have coverage for 10 years. LifeProtector is Freedom Life Insurance Company’s term life policy. If you’d prefer another life insurance type, such as whole, universal, or final expense policies, you’ll have to look for another insurance company that has more robust product offerings. Freedom Life does not have any insurance riders the policy is the same for everyone and cannot be altered.įreedom Life Insurance Company and USHealth Group keep it very simple: They only offer a term life insurance policy with one term option.
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